Privacy Policy

Gem City Eyebrows ("we," "us," or "our") operates this website and our two studio locations in Kettering and The Greene (Beavercreek), Ohio. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have. By using this website, you agree to the practices described here.

Information We Collect

We collect information in the following ways:

• Contact form. When you submit our contact form, we collect your name, email address, phone number, and message, along with whether you've consented to receive text messages from us. This information is processed through Formspree, a third-party form service.
• Appointment booking. Appointments are booked through Booksy, a third-party scheduling platform. Any information you provide when booking (such as your name, phone number, and appointment details) is collected and stored by Booksy under its own privacy policy, not by us directly. We recommend reviewing Booksy's Privacy Policy.
• Analytics & advertising. We use Google Analytics and Google Ads to understand site traffic and measure how well our ads are working. These tools use cookies.
• Social media. Our website links to our Instagram, Facebook, and TikTok pages. If you interact with us there, your information is subject to those platforms' own privacy policies, not this one.

How We Use Your Information

We use the information we collect to:

• Respond to your questions and messages
• Schedule and manage appointments
• Send appointment-related text messages, but only to clients who have opted in
• Understand how our website is used so we can improve it
• Measure and improve the performance of our advertising

We do not sell your personal information to third parties.

Text Messaging (SMS)

Cookies & Tracking

Our website uses cookies (through Google Analytics and Google Ads) to understand site traffic and measure advertising performance. You can disable cookies anytime through your browser settings.

Third-Party Services

Our website relies on a small number of third-party services to operate, including Formspree (contact form submissions), Booksy (appointment booking), Google Analytics and Google Ads (site analytics and advertising), and Netlify (website hosting). Each of these services has its own privacy practices, and we encourage you to review them if you have questions about how they handle your information.

Data Security

We take reasonable steps to protect the information collected through our website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Your Choices

You may:

• Opt out of text messages at any time by replying "STOP"
• Ask us to delete information you've submitted through our contact form by reaching out to us directly
• Adjust your browser or device settings to limit cookies and tracking

To make a request regarding your information, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Effective date" at the top of this page will be updated whenever changes are made.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

• Email: info@gemcityeyebrows.com
• Kettering: 2707 Wilmington Pike, Dayton, OH 45419 · (937) 296-6836
• The Greene: 4454 Glengarry Dr, Beavercreek, OH 45440 · (937) 794-2880
• Or use the contact form on our website